Shipping Policy
Retail Orders:
We ship items worldwide. Your jewelry order will be sent to you in an insured manner. Orders will be shipped within 1 to 2 working days after receiving the payment. We ship orders in weekdays, except on holidays. Orders placed late on Friday or on Saturday will not be processed until Monday. If you have any additional request after placing the order, such as custom logo, yellow/rose gold plating, then shipping handling time will take another 2-3 days extra accordingly.
Shipping Charges:
Shipping is FREE OF COST worldwide for all retail orders.
If you want Priority or Express shipping then you can send request before making a payment of your order.
In the case of wholesale (bulk) orders, shipping charges are applicable and vary based on the order quantity.
Once an order is dispatched by us we will notify you of the tracking number through email given by you when the order was placed. If in case we fail to dispatch your order in time, then we'll reach you within 2 business days to let you know the reason of your held up a shipment.
If any reason, you like to cancel the order then please "Contact Us" And Make Sure To Include Your Order Number. Or Call/whatsapp +91-637 633 6679 Or Mail At laviejewelz1@gmail.com, within 1 hour after placing the order.
We recommend all our valued customers to inspect your package for damage before signing the receipt.
If the parcel is undelivered or goes missing we are liable to issue a refund of full value or replacement of items.
Wholesale (Bulk) Orders:
For wholesale orders, the shipping charges are calculated on basis of city of delivery, total weight of the goods and type of shipping company. When you place the wholesale order, we shall calculate the exact shipping expense and let you know by email. Shipping charges include freight, insurance, Indian custom clearance charges, agent charges and packaging. You will be fully responsible for any charges, import (customs) duties and taxes applicable in your country and to be paid by you only.