Refund Policy

RETURNS & REPLACEMENTS

Your satisfaction is very important to us as we stand behind everything we sell. If for any reason you are not satisfied with an item you may return or exchange your item within 30 days from the date of purchase. Please let us know that you are returning the jewelry and inform us the reason of your dissatisfaction. and we guarantee a refund or exchange.

Place all the original packaging in the return box, including your return jewelry. The item must be returned in its original condition. We are not responsible for items damaged or lost in transit. In case of damage, alteration or wear, a refund will not be issued. We do not cover the return shipping cost unless the item is damaged or broken due to our company's fault. We can't be responsible for lost or misdirected returns. We recommend using the postal service's Delivery Confirmation that will show when your package was delivered to us. 

Contact Us For Shipping Instructions And Shipping Address. No Goods Will Be Accepted Without Any Prior Information.

Please allow up to 14 days for your returned order to be processed and refund issued.

For any further query mail us at: lavie.international@yahoo.com